SHIPPING, EXCHANGES AND RETURNS
Shipping
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Collection at a Zara store - FREE
In the store of your choice within 3-5 working days.
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Home delivery:
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Standard delivery - ₹ 290.00 / FREE (Orders over ₹ 2,990)
The estimated delivery time will be between 2-8 working days, depending on the delivery address.
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At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.
Exchanges and returns
You have 30 days from the shipping date to return your purchase from Zara.com FREE OF CHARGE.
The exchange option is not available for online purchases. Nevertheless, you can always return your order for free within the established return period and place another order.
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AT A ZARA STORE
You can return items at any Zara store in the country/region where the purchase was made.
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HOME COLLECTION
You can request a home pick-up by going to the orders and returns section.
Some of our items may have special conditions for returns. Further information in section Exchanges and Returns > Special Conditions.
You can find further information on the Exchange and Refunds Policy and the right to waiver in our Purchase Conditions